Alan D. Barnes, one of North America's

most effective "change agents"

has a proven formula for engaging your staff members

in the understanding and delivery of patient service policies

 that win patient loyalty, and training to enhance your competitive edge.

 

An eight part DVD series with workbooks

Patient Service Enhancement through Optimal Leadership

• conduct effective team meetings
• develop system, standards, and training
• create trust in one another
• replace performance reviews and incentives with motivation
• realize higher sales and net greater profits
• eliminate the need for expensive consulting fees
• learn independently at your own rate
• work together for the common good of patients

 

Our pre-production offer is $300 for the complete series with workbooks.

We would appreciate you submitting a written evaluation on the series.

 for additional details click here.

 

Click here for information on how to obtain this DVD series

by attending Alan's two-day course in Chicago, February 25-26.

 

Please listen to: ALAN'S PODCASTS